Overview
As of September 2023, UNOCHA has signed an Enterprise Agreement (EA) with ESRI which allows UNOCHA to provide ArcGIS software to all staff.
Offices do no longer need to purchase their own software licenses.
For ArcGIS licenses please contact the Field Information Services Section (FIS) fis-ocha@un.org.
Support
Esri has an entire team to support UN OCHA.
Lead Account Manager: Carmelle Terborgh cterborgh@esri.com
Solutions Engineer: Adam Pfister apfister@esri.com
Training Consultant: Andrew Sharer asharer@esri.com
Sales Associate: Cody Main cmain@esri.com
Disaster Response Program
Free three-month licenses for emergencies via ESRI's Disaster Response Programme
In an emergency response, FIS can also request a three-month emergency license provided by the ESRI Disaster Response Program.
This emergency license is typically requested for incoming Stand-by Partners for OCHA Offices.
Resources
Administration of Esri products and services
My.Esri.com – to access your licenses, download software, check your training records, log technical support cases, etc
ArcGIS Story Maps – https://storymaps.arcgis.com/en/
ArcGIS Living Atlas - https://www.esri.com/arcgis-blog/arcgis-living-atlas/
ArcGIS Open Data - https://hub.arcgis.com/search
ArcGIS Solutions - http://solutions.arcgis.com/
Training
Training (e-Learning) Esri Academy
Catalog: MOOCs, Videos, Webinars, Online Courses, Instructor-Led Courses, Instructor-Led Online Courses
Learn Plans
Learn Lessons: Guided lessons based on real-world problems https://learn-arcgis-learngis.hub.arcgis.com/
Be sure to share your favorites with others in the Community of Practice (skype group) or with your IM Network.
ArcGIS
ArcGIS Product Documentation: https://doc.arcgis.com/en/
ArcGIS Desktop License Levels (Do you need Basic, Standard, or Advance?)
OCHA IM toolbox ArcGIS Online page