The Information Product/Service Catalogue is a planning tool to document what products and services exist, timelines of their production, frequency, sources and formats. Each country office should complete this template with country specific information. Agreeing on timelines in the office early on improves workflows and predictability. Product scope and frequency are determined by needs, demands, data availability and capacity. The catalogue can be used in the process of institutionalizing information flows in the office and creating editorial processes.
Process
Product Timeline
In order to make OCHA’s Information activities predictable to our partners and clients, OCHA should set up a standard reporting and product cycle. By using this approach, we give the clusters space to do their work between reporting periods and allow them to be predictable with their cluster members (as they define a reporting cycle for their members). Having predictable output will also help management as they always know when the next release is due.
Clearing
A review and clearing process needs to be in place within the office before publication
Distribution
Public products can be obtained in hard or soft copy from the OCHA offices. Products can also be distributed electronically through HR.info, OCHA website, ReliefWeb, MailChimp and Social Media Channels.
Publishing Products on HR.info
Before posting a map/Infographic make sure products it is not already available on the site. To do so check the maps/Infographics page of your operation and/or the global documents page at https://www.humanitarianresponse.info/en/infographics. This step is important to avoid creating duplicate content.