Overview
Messaging apps are used frequently in the IM community for informal communication. A popular app with the IM community is Skype, with WhatsApp used more commonly in the Latin American and the Carribean and Asia-Pacific regions.
To address growing concerns of data privacy issues, OICT has reviewed and endorsed the use of the Signal app for the communication of sensitive information. Unlike some of the other available services used by Secretariat personnel, Signal is geared toward privacy and security. It provides similar functionality to other common instant messaging applications such as, group chats, voice and video calls, while protecting a user’s privacy and encrypting communications sent and received.