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Humanitarian Response (HumanitarianResponse.info) is a specialized digital service of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) provided to the humanitarian community as part of OCHA's responsibility under the Inter-Agency Standing Committee's Operational Guidance on Responsibilities of Cluster/Sectors & OCHA in Information Management.

It is the primary dissemination mechanism for information related to a humanitarian response with in-country operational responders as the primary audience.  There are two levels 1) global and 2) operational sites:

At the operational site level, you have access to: 
To activate a new site:

In a new sudden on-set a site can be activated very quickly (hours) and will normally be initiated by staff in HQ, however, the site might not be made visible until there is sufficient information on the site to be useful.  If there is a need for a site outside of a sudden onset:

  • Ask for support from field information services (FIS) in Geneva or send an email to info@humanitarianresponse.info to determine if a new site is needed.  Questions to consider are:
    • How long will the site be needed?
    • Is there a focal point for the site that will regularly update content and provide support to cluster/sector partners?
    • What language is needed?
    • Review other operational sites to determine how many sections the new site should have

Small (NepalMadagascar)  - Large (Afghanistan, DRC)


To deactivate a site:


Once a site is no longer being used or updated the site can be deactivated please contact field information services (FIS) in Geneva or send an email to info@humanitarianresponse.info

HR.info Resources




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