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Content Management: This skillset is about making information easy to find and manage. Content management includes overseeing information sharing platforms like HumanitarianResponse.info and Humanitarian ID ReliefWeb Response to make sure the content is up-to-date and easy to find, overseeing document management systems and doing data entry and basic processing. Content management also includes working with partners to make sure they contribute data and information to common systems like FTS and OPS.
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Roles
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Every IMO will usually have strengths in more than one skillset. They might be an expert in Mapping, but also be comfortable doing basic visualization and also coordinating an IM Working Group meeting on CODs. We call these IMOs 'Generalists', because they have multiple skillsets. Other IMOs are 'specialists' because they spend almost all of their time working in a single skillset. The head of an IM team, for example, might not have very strong technical IM skills, but be very experienced in the 'coordination' skillset. We call this IMO at 'specialist', because they are particularly strong in one skillset (coordination) but not in the others.
A small team, especially offices that have only one or two IMOs, will need to have generalists, so they can still perform all of the activities of an office. A large office, meanwhile, can afford to have multiple specialists. When building a team, it's vital to choose staff in a way that ensures the team includes all of the skillsets, regardless of team size.
Generalist Specialist