Overview
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Guidance
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Overview
Humanitarian Response (HumanitarianResponse.info)
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Managing your HumanitarianResponse.info site is a crucial aspect to OCHA Information Management response. Keep in mind that HR.info is aimed at operational responders in-country and we want people to get on and off the site as quickly as possible. It is not intended for a global audience.
Here are three situations in which a Humanitarian Response site can be setup:
- When a Humanitarian Information Coordination Cell (HICC) is requested and activated
- When a level 3 emergency is declared, as defined by the Inter-Agency Standby Committee
- For a smaller scale emergencies, at the request of an OCHA office which has the capacity to manage the site
Here is the OCHA checklist that needs to be considered to activate the new site:
- OCHA country office requests a new site by sending an email to help@humanitarianresponse.info
- The Humanitarian Response support team will create your Humanitarian Response site at the latest two days after your request. They will ask you the email address of the person who is going to set up the side from the OCHA field office site.
- Identify who from your field office is going to be the focal point for the site maintenance. Usually, this task is attributed to the IMO.
- Create the login for the field office focal point using Mozilla Persona
- If you are a regional office, Identify and develop the site navigation structure and create a template.
- Otherwise, please follow the initial steps to set-up your website instructions.
- In case of migration from an existing site to the new Humanitarian Response site, identify the content that needs to be migrated to the new site and prioritize the content.
- Ensure that all the content moves successfully to the new site. You can use the "data import feature" to migrate your content.
- Your office is responsible to provide the necessary support, training and user guidelines to the other field officers for the site maintenance.
- OCHA country office launches the new site.
- OCHA country office regularly captures the user feedback and communicates it to the Humanitarian Response support team for improvement. The Humanitarian Response support team regularly adds new features to adapt the site to the user requirements.
How to use search
Operational Web Platform - Operations Space Examples
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is a specialized digital service of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) provided to the humanitarian community as part of OCHA's responsibility under the Inter-Agency Standing Committee's Operational Guidance on Responsibilities of Cluster/Sectors & OCHA in Information Management.
It is the primary dissemination mechanism for information related to a humanitarian response with in-country operational responders as the primary audience. There are two levels 1) global and 2) operational sites:
At the global level, you have access to:
Programme cycle detailed documentation
Global thematic pages (including Coordination, Cash Transfer Programmes, Information Management Working Group etc.)
Humanitarian Tools:
At the operational site level, you have access to:
Assessments
Documents
Datasets (from Humanitarian Data Exchange - HDX)
Events (meeting schedule)
Maps/Infographics
Offices
Cluster Specific pages
Working Groups
Funding
Themes as defined by the country
To activate a new site:
In a new sudden on-set a site can be activated very quickly (hours) and will normally be initiated by staff in HQ, however, the site might not be made visible until there is sufficient information on the site to be useful. If there is a need for a site outside of a sudden onset:
- Ask for support from field information services (FIS) in Istanbul or send an email to info@humanitarianresponse.info to determine if a new site is needed. Questions to consider are:
- How long will the site be needed?
- Is there a focal point for the site that will regularly update content and provide support to cluster/sector partners?
- What language is needed?
- Review other operational sites to determine how many sections the new site should have
Small (Nepal, Madagascar) - Large (Afghanistan, DRC)
To deactivate a site:
Once a site is no longer being used or updated the site can be deactivated please contact field information services (FIS) in Istanbul or send an email to info@humanitarianresponse.info
HR.info Resources
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HumanitarianResponse.info
Description
Humanitarian Response (HumanitarianResponse.info) est un service digital spécialisé des Nations Unies – Bureau de la Coordination des Affaires Humanitaires (OCHA) fournis à la communauté humanitaire dans le cadre de la responsabilité de OCHA en vertu des directives opérationnelles du IASC sur les responsabilités des groupes/secteurs et OCHA en matière de gestion de l'information.
C'est le principal mécanisme de diffusion de l'information relative à une intervention humanitaire, les intervenants opérationnels à l'intérieur du pays constitue le principal public. Il existe deux niveaux : 1) les sites globaux et 2) les sites opérationnels :
Au niveau global, vous avez accès :
À de la documentation détaillée concernant le cycle du programme
À des pages thématiques globales (y compris Coordination, Cash Transfer Programmes, Groupe de gestion de l'information (IMWG), etc.)
Outils humanitaires :
Au niveau opérationnel, vous avez accès aux :
Évaluations
Contacts (provenant de Humanitarian.id)
Documents
Ensembles de données (provenant de Humanitarian Data Exchange - HDX)
Évènements/Réunions
Cartes/Infographies
Bureaux
Pages spécifiques aux clusters
Groupes de travail
Financement
Thèmes définis par le pays
Pour activer un nouveau site
En cas de nouvelle urgence soudaine : un nouveau site peut être activé très rapidement (quelques heures), ce dernier est normalement initié par le personnel du siège. Cependant, le site pourrait ne pas être rendu visible, et ce, tant qu'il n'existe pas suffisamment de renseignements sur le site pour qu’il soit utile.
- Demandez de l’aide à l’équipe FIS (Field Information Services) à Istanbul ou envoyez un email à info@humanitarianresponse.info pour déterminer si l’ouverture d’un nouveau site est nécessaire. Les questions à considérer sont :
- Combien de temps le site sera-t-il nécessaire ?
- Existe-t-il un point focal pour le site qui puisse le mettre régulièrement à jour le contenu et apporter un soutien aux partenaires du cluster/secteur ?
- En quelle langue?
- Examiner d'autres sites opérationnels pour déterminer combien de sections le nouveau site doit comporter
Petite (Népal, Madagascar) - Grande (Afghanistan, DRC)
Pour désactiver un site
Une fois qu'un site n'est plus utilisé ou mis à jour, le site peut être désactivé, pour ce faire : contactez l’équipe FIS (Field Information Services) à Istanbul ou envoyez un email à info@humanitarianresponse.info
HR.info Ressources - documents en anglais
Normes et conventions relatives à l'attribution des noms HR.info
Courte description HR.info - (French)
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