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Offices must purchase their own software. Please contact the appropriate ESRI focal points identified below for more information. If advanced features are required an alternative to buying the advanced version of ArcGIS may be ET GeoWizards. Please contact FIS if you have any questions or comments.
Support
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Esri has an entire team to support UN OCHA see the contact list below for direct access to ask about purchasing software, maintenance, training and anything else related to Esri:
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- MyEsri
- Access your licenses
- Download software
- Check your training records
- Log technical support cases
- etc
- Esri Maintenance program
- to make sure that you are using all the benefits of your maintenance
Procure ArcGIS
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To procure an ArcGIS product/service, a country office would typically fill in a requisition form with the help of local administrative office (see sample form).
If the requisition value falls below $10,000, it could then be done directly on UMOJA by the administrative focal point in country. Similar requisition could also end up being processed by OCHA Administrative Services Branch colleagues in Geneva who will then submit the final processing/handling to United Nations Geneva Purchase and Transportation Section (UNOG PTS).
Free six-month license for emergencies via ESRI's Disaster Response Programme
In an emergency response, FIS can also request for six-month emergency license provided by the ESRI Disaster Response Program. This emergency license is typically requested for incoming Stand-by Partner for OCHA Office or to fill the time gap/wait time until the procurement process is finalize.
Training
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Esri provides online training (www.esri.com/training). There are many free courses and recorded seminars.
Be sure to share your favourite with others in the Community of Practice (skype group) or with your IM Network.
Resources
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Administration of Esri products and services
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