Content Comparison

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The H.Kiosk mobile application is a simple tool intended to provide curated documents and maps for in-country humanitarian responders.  Content is managed by the owner of the country or subject-specific kiosk, usually an OCHA IMO in the country.  The app is managed by the Field Information Services (FIS) in Geneva. 

An ideal file on the H.Kiosk is one that contains relevant documents that fit the screen of an iOS device appropriately, is reduced to the smallest possible file size without compromising image quality and readability, and has a filename that is descriptive yet concise.

Following the guidelines and best practices for managing an H.Kiosk will ensure the best possible user experience.

1. Approval of Content - Before adding any content to a kiosk, the OCHA office must determine what the most likely products are to be included, understand the regular clearance process, and define when and how the products are added to the kiosk.
2. Access to Manage and Location of a Kiosk - The H.Kiosk content is managed through Dropbox.  The Field Information Services (FIS) section has central control from which it can create new H.Kiosk instances and assign management rights.
   
3. Live Nature of H.Kiosk - Being dynamically built from Dropbox content, a manager must be aware that when a change is made within your folder, that change will be visible on the H.Kiosk application as soon as Dropbox synchronizes. 
4. Structure & Location - The folders within Dropbox are displayed as section headings within a Kiosk and thus create a visual break between groups of documents in the kiosk. You have the flexibility to create, rename, and delete subfolders as you require. However, we suggest that you stay as close as possible to the initially suggested structure.

   Default Folder Structure:

   • Contacts
   • Events
   • Latest Figures
   • Number of Affected
   • Reports
   • Visuals 
5. Naming of files  - The H.Kiosk provides a very limited amount of space to display the name of any given file. Therefore, you need to be strategic about what comes first in the file name and rely on the folder/section headings to guide users.
   
   
   
   
6. Optimized and/or Mini-products - Although you can place your existing products directly into your kiosk, you should give strong consideration to re-conceiving or re-purpose existing products based on the dimensions of an iPad and iPhone.  By optimizing the products for the iPad/iPhone, you will improve the user’s experience of H.Kiosk.

7. ​Dimension of Product - Remember the screen size that you are delivering to - smartphones and tablets.  They have small screens so providing an A2 size map is not ideal. Either provide appropriate products or consider ‘re-sizing’ or ‘re-purposing’ existing products to fit more appropriately.

8. Size of content & Font Sizes -Optimizing files and reducing their size is very important for three reasons:

   • Availability of space for files on the user’s mobile device is limited

   • File size affects synchronization speed

   • Data transfer fees over the mobile network