Support
Text can include: Step by Step, Checklist, SOPs, Tips
...
Esri has an entire team to support UN OCHA see the contact list below for direct access to ask about purchasing software, maintenance, training and anything else related to Esri:
- Account Manager: Carmelle Terborgh (cterborgh@esricterborgh at esri.com)
- Solutions Engineer: Adam Pfister (apfister@esriapfister at esri.com)
- Training Consultant: Andrew Sharer (asharer@esriasharer at esri.com)
- Sales Associate: Cody Main (cmain@esricmain at esri.com)
You can also get support from:
...
Esri provides online training (www.esri.com/training). There are many free courses and recorded seminars. Be sure to share your favorite with others in the Community of Practice or with your IM Network.
Resources
Text can include: Essential Reading, Additional Readings, Templates. Examples, Tutorials
...
Administration of Esri products and services
- MyEsri – to access your licenses, download software, check your training records, log technical support cases, etc
- Esri Maintenance program – https://www.esri.com/en-us/arcgis/products/maintenance to Program – to make sure that you are using all the benefits of your maintenance
- Esri Disaster Response Program
Training
...
- Many free courses and recorded seminars available https://www.esri.com/training including many free courses and recorded seminars/
- The Esri training site has many useful documents: https://www.esri.com/training/catalog/search/ “search on training format = documents”
ArcGIS
- ArcGIS Documentation
- ArcGIS Solutions for Humanitarian Response
- ArcGIS Online with a link to your ArcGIS Online page