...
You can also get support from:
- MyEsri
- Access and manage your licenses (including recover lost licenses and to assign new)
- Download software
- Check your training records
- Log technical support cases
- etc
- Esri Maintenance program
- to make sure that you are using all the benefits of your maintenance
- Common tasks support
How To: Recover lost licenses from My Esri (when the computer unaccessible)
How To: Perform online deauthorization of licenses for ArcGIS for Desktop and ArcGIS Engine (when the computer is accessible)
Procure ArcGIS
...
To procure an ArcGIS product/service, a country office would typically fill in a requisition form with the help of local administrative office (see sample form). If unsure of what is needed contact the ESRI focal points (see above) to discuss the office needs.
...